Allworx 24X Call Queuing Software Option
Allworx Call Queuing Software
Allworx Call Queuing Software is ideal for managing and distributing incoming calls to your business so you can give your customers that extra added attention. Each queue can be customized to your business needs to get your callers to the right place quickly and efficiently.
Key Features
- You will see full statistics on the number of calls received, serviced, abandoned, exited and timed out for each queue.
- With the 10x and 24x, this software allows up to 10 queues with 16 calls per queue, maximum of 32 callers across all queues.
- With the 6x, this software allows up to 10 queues with 8 calls per queue, maximum 16 callers across all queues
- Individual phones can answer multiple queues.
- Phones can be set to ring after a user defined number of callers or specified wait time.
- Robust reporting Continuous PC monitoring of call queues Easy setup via Allworx System Admin Software
Call Queues statistics!
- Call Statistics for ALL Call Queues
- Show number of calls received, serviced, abandoned, exited and timed out for each queue.
- Export data directly to TSV and XML file formats.
- Users can be given permission to reset statistics at any time.
Sold as an option:
- One time license fee
- Unlimited number of users
Cost $637.50 Download Allworx Call Queuing Brochure